Transforming a Spa Surgery Center — $384K+ Generated

Headline result

An 8-week event build that delivered $384,000+ in revenue and $500K+ in projected lifetime value.

The challenge.

A surgery center with solid systems, dual-service capability, and loyal clients — but no synergy. They needed a unifying strategy that would turn their existing assets into a conversion-driven, event-ready ecosystem.

What we built together.

• AI & CRM optimization — integrated Hekadoc via AWE Vanguard CRM to centralize lead management, follow-up automation, and performance analytics.
• AI agents deployed — activated call agents and chatbots across platforms, customized for the center's tone and verticals. Built end-to-end follow-up sequences for RSVPs, no-shows, dormant database reactivation, and warm leads.
• Event architecture — sold 97 total tickets: 55 VIP at $150 and 42 GA at $50, generating $10,100 in entry revenue alone. Pre-event mini-consultations for VIPs and pre-registered guests created high-trust touchpoints.
• 360° event experience — managed vendors, swag fulfillment, consult scripting, and promotional offers including free 20-unit tox incentives for lead capture.
• Team enablement — directed creative rollout across ads, social, SMS, and bot messaging. Personally trained the team on event flow, consultation scripting, upsell strategy, and conversion tactics.

The results.

Converted an existing tech stack into a unified revenue engine.Key Takeaway · Synergy Wins

High-ticket VIP experiences sold out. Pre-consults accelerated same-day bookings. Surgical and aesthetic practice marketing blended under one campaign. And a repeatable, AI-enhanced event blueprint was born.

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